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Refund and Return Policy

Overview

PEXPO team is determined about creating and delivering products that match your expectations. However, if you feel the need to proceed ahead for discrepancies, we will take charge dedicatedly and instantly for you.

Feel free to get Pexpo stainless steel bottles or lunchboxes repaired as per the following policies.

  • Our stainless steel bottles with triply and double wall tech have a repairing warranty of one year from the date of purchase for any manufacturing defects.
  • Our stainless steel bottles with a single wall have a repairing warranty of thirty days from the date of purchase for any manufacturing defects.
  • Our microwave-safe, single-walled, and PU-insulated lunchboxes have a repairing warranty of thirty days from the date of purchase for any manufacturing defects.

Requisites to avail of the repairing warranty

We are here to listen, mend, and provide a solution that suits you the best. However, kindly take note of the following points before sending any purchase for repairing warranty.

  • The provided repairing warranty is only for defects in material and workmanship. Any kind of damage from mishandling or tampering is not covered.
  • Attach the original bill of the order to avail of the warranty perk wherever applicable. It helps in expediting the repairing process for you.

Beware of bogus websites or dealers offering you replacements or exchanges for Pexpo products. Please note that we do not provide replacements, exchanges, or refunds, but we are efficient to repair faults in workmanship and material adeptly and quickly.

You may ship the product to be repaired at:

Khewat No. 486, Khatoni 586, Rect 97, Killa no. 10-1 & 20, Kundli, Sonipat, Haryana- 131028, India.

Need more help? Reach us at: info@pexpo.in or 1800-120-6004.

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